Here is what to expect from the moment you start a Cloud Innovics free trial, so there are no surprises. It covers the trial, the move of your data, what is on your hosted desktop and what happens when the trial ends.

The 7-Day Free Trial

After you start your 7-day free trial, our team schedules your migration. A migration specialist contacts you within one business day to arrange it. There is no setup fee and no minimum number of users, so you can start with a single user if that is all you need. Starting the trial does not require a credit card.

Your Migration

Migration is free. Most migrations are completed within 24 to 48 hours, depending on how large your company files are and how many users need to be set up. Our technical team works with you to schedule the move during off-peak hours so it disturbs your business as little as possible. Data, settings and configuration are moved for you.

To make it go smoothly, have these ready:

• The software you use and its version or year, such as QuickBooks Enterprise or Drake Tax.
• A recent backup of your company file or client data.
• A list of who needs access, and anything special they use, such as printers or scanners.
• Your own software licenses. We host the Windows server; you bring the license.

What Is on Your Hosted Desktop

Your hosted desktop comes with a universal printer driver, Adobe Reader, and MS Word and Excel, in addition to your accounting or tax software. Every plan includes daily automatic backups and a 99.9% uptime commitment. Your team signs in from any device and works in the same files.

When the Trial Ends

Near the end of your trial, our team reaches out to help you choose the plan that fits your firm. Continued access after the trial requires payment of the plan fee. If you do not continue, the trial environment may be suspended or removed, so move any files you want to keep before it ends. If you do continue, your plan is billed according to the plan you choose. See Hosting Plans and Pricing Explained and Changing Your Plan, Adding Users, and Refunds.

Getting Help

If you have questions during setup, contact our support team or call 1-800-661-5186. Phone and ticket support is available 24/7 on every plan.