Privacy Policy

LEGAL

Cloud Innovics Privacy Policy

Effective Date: July 27, 2026

Cloud Innovics LLC (“Cloud Innovics,” “Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you visit https://cloudinnovics.com or use any of our cloud hosting services (“Services”).

By accessing our website or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. This Privacy Policy should be read together with our Terms and Conditions, Service Level Agreement (SLA), Refund Policy, and Disclaimer, which collectively govern your relationship with Cloud Innovics LLC.

1Definitions

For the purposes of this Privacy Policy:

Cloud Innovics, Company, we, our, and us refer to Cloud Innovics LLC. Customer, Client, you, and your refer to any individual or business that visits our website or uses our Services.

Services means all cloud hosting, QuickBooks Hosting, Tax Software Hosting, Windows Application Hosting, migration services, managed IT services, technical support, and related services offered by Cloud Innovics.

Personal Information means any information that identifies or can reasonably identify an individual.

Usage Information means technical information automatically collected while using our website or Services.

2Information We Collect

Information You Provide

Depending upon your interaction with us, we may collect information including:

Full name
Company name
Email address
Telephone number
Billing address
Business information
Payment information
Support requests
Communication history
Files voluntarily uploaded during support or migration

Providing this information is voluntary; however, certain information may be necessary to provide requested Services.

Information Collected Automatically

When you visit our website or access our Services, we may automatically collect technical information including:

IP address
Browser type
Operating system
Device information
Date and time of access
Referring pages
Pages viewed
Session duration
Error logs
General usage statistics

This information is generally used for security, troubleshooting, analytics, and improving our Services.

3Cookies and Similar Technologies

Cloud Innovics and certain third-party services may use cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, and enhance your browsing experience. Cookies may also be used by third-party tools integrated into our website, including analytics, live chat, security, and marketing services.

You may configure your web browser to refuse cookies; however, doing so may affect certain website functionality.

4How We Use Your Information

Cloud Innovics may use your information to:

Provide cloud hosting services
Create and manage customer accounts
Process payments
Deliver technical support
Respond to customer inquiries
Perform data migration services
Monitor system performance
Improve website functionality
Send maintenance notifications
Send security alerts
Prevent fraud and unauthorized access
Comply with legal obligations
Enforce our Terms and Conditions

We will not sell your Personal Information to third parties.

5Sharing of Information

Cloud Innovics may share information only when reasonably necessary to:

Provide requested Services
Process payments
Perform technical support
Operate our infrastructure
Comply with legal obligations
Respond to lawful requests from government authorities
Protect the rights, property, or safety of Cloud Innovics, our customers, or others

We do not sell, rent, or trade customer Personal Information for marketing purposes.

6Service Providers

Cloud Innovics may engage trusted third-party service providers to assist in delivering our Services. These providers may include:

Payment processors
Cloud infrastructure providers
Data center operators
Email service providers
Customer support platforms
Live chat providers
Backup providers
Website analytics providers

Such providers receive access only to the information necessary to perform services on our behalf and are contractually obligated to protect customer information.

7Data Security

Cloud Innovics implements commercially reasonable administrative, technical, and physical safeguards designed to protect customer information from unauthorized access, disclosure, alteration, or destruction. Security measures may include:

SSL/TLS encrypted communications
Secure data centers
Access controls
Firewalls
Authentication controls
Security monitoring
Regular software updates

While we employ industry-standard security practices, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

8Data Retention

Cloud Innovics retains Personal Information only for as long as reasonably necessary to:

Provide our Services
Maintain customer accounts
Comply with legal obligations
Resolve disputes
Enforce contractual agreements

When information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

9Customer Rights

Subject to applicable law, customers may request to:

Access Personal Information
Correct inaccurate information
Update account information
Request deletion of Personal Information where legally permitted
Withdraw consent for marketing communications
Request a copy of Personal Information maintained by Cloud Innovics

Requests may be submitted using the contact information provided below.

10Marketing Communications

Cloud Innovics may occasionally send service announcements, product updates, or marketing communications. Customers may opt out of promotional emails at any time by:

Clicking the unsubscribe link contained within the email, or
Contacting us directly at info@cloudinnovics.com

Customers will continue to receive important service-related communications necessary for account administration.

11Third-Party Websites

Our website may contain links to third-party websites for your convenience. Cloud Innovics does not control and is not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

12International Data Processing

Cloud Innovics may process or store information in jurisdictions where Cloud Innovics or its trusted service providers operate.

By using our Services, you acknowledge that your information may be transferred, processed, or stored outside your state or country of residence in accordance with applicable law.

13Children’s Privacy

Cloud Innovics Services are intended for business users and are not directed toward children under the age of 13. We do not knowingly collect Personal Information from children.

If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

14Legal Disclosure

Cloud Innovics may disclose Personal Information when we believe such disclosure is reasonably necessary to:

Comply with applicable laws
Respond to subpoenas or court orders
Cooperate with law enforcement
Investigate fraud
Protect our legal rights
Protect customer safety
Enforce our legal agreements

15Changes to this Privacy Policy

Cloud Innovics may update this Privacy Policy from time to time. Updated versions will be published on our website together with a revised Effective Date. Continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.

16Related Policies

This Privacy Policy should be read together with our Terms and Conditions, Service Level Agreement (SLA), Refund Policy, and Disclaimer. These documents collectively govern your relationship with Cloud Innovics LLC.

Contact Us

Questions about this Privacy Policy or our privacy practices? Reach out to our team.

info@cloudinnovics.com