TaxWise Hosting

TaxWise Cloud Hosting

Access TaxWise from anywhere, anytime.

A remote Windows desktop, provisioned for volume — TaxWise stays fast and available even when every seat is filled during peak filing weeks.

✓99.9% Uptime SLA✓Encrypted & Backed Up Daily✓U.S.-Based Support
Why Cloud Hosting

Same TaxWise. No local server.

TaxWise built its reputation on affordability and speed for high-volume, EA-run practices and community tax sites — but like most desktop tax software, it was designed for one Windows machine. Hosting doesn’t change TaxWise itself — it swaps the physical machine underneath it for a managed server your whole team can reach, whether they’re at the office, a filing site, or home.

01

Any Site, Any Device

Preparers at a community filing site or a home office reach the same TaxWise environment either way.

02

No More Passed-Around Files

Preparers and reviewers work the same return at once instead of trading a file back and forth.

03

Skip the Office Server Entirely

No hardware to buy, patch, or replace between filing seasons.

04

Your Data Survives a Bad Laptop

A crashed or stolen device at a filing site never puts client data at risk.

05

Scale Up for Peak Filing Weeks

Bring on temporary preparers for the busiest stretch, then scale back down after.

06

Nothing to Relearn

TaxWise runs exactly as your staff already knows it, just reached from a different screen.

Built For Tax Professionals

The TaxWise your staff knows, minus the office hardware

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Full Forms LibraryFederal and state individual and business returns, including bilingual English/Spanish form sets.
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Fast E-Filing & Bank Product SupportE-file federal and state returns and process refund and bank products through the same built-in tools.
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Error Check & DiagnosticsBuilt-in diagnostics flag missing data and e-filing errors before you transmit.
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Client Data ImportPrior-year carryforward and client data import work exactly as on a local install.
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Multi-Office SupportFirms and franchises running several locations see one consistent hosted environment across all sites.
IN SHORT

The software doesn’t change. What changes is that a crashed office PC no longer means a lost afternoon during filing season — TaxWise keeps running on the hosted server regardless.

Migration & Onboarding

How firms move onto hosted TaxWise

Most firms worry migration will disrupt an active season. Here’s exactly what happens, in order.

01
We schedule around your seasonMigration is planned for a low-volume window on your calendar, not forced onto you during a filing crunch.
02
Your data and settings move as-isClient files, prior-year returns, and preparer settings transfer to your hosted environment exactly as they are today.
03
Your EFIN and e-filing setup stay the sameNo re-registration with the IRS — you e-file from the hosted server using your existing EFIN.
04
Your team logs in and starts workingPreparers connect through an encrypted remote session; TaxWise looks and behaves exactly as it does on a local install.
Security & Compliance

Security you can show clients

Tax data is the most sensitive information your firm handles — Social Security numbers, income records, bank details. Our TaxWise environment is built around IRS Publication 4557 and FTC Safeguards Rule–conscious practices, giving you documentation for your own compliance obligations. When a client asks how their data is protected, “hosted with SOC 2 Type 2 controls” is a very different answer than “on the front-desk PC.”

256-BIT ENCRYPTION

Data encrypted in transit and at rest

MFA

Multi-factor authentication on every login

DAILY BACKUPS

Point-in-time recovery, always current

SOC 2 TYPE 2

Independently audited security controls

ISO 27001

Information security management (facility level)

PCI DSS

Payment data handling standards (facility level)

99.9%

Uptime SLA — your team isn’t locked out during peak filing weeks.

Compliance

What the FTC Safeguards Rule and IRS Pub 4557 actually require

The FTC Safeguards Rule (16 CFR Part 314) requires every tax preparer to maintain a Written Information Security Plan (WISP) with specific technical safeguards, not just “reasonable” security in the abstract. IRS Publication 4557 lays out the same expectation from the IRS side, as part of the Security Six preparers are required to implement. Neither document tells you exactly how to satisfy them — that’s usually where firms get stuck.

What examiners actually check

✓Encryption of client data at rest and in transit
✓Multi-factor authentication on every account with access to client data
✓Documented access controls — who can reach client data, and why
✓A written incident response plan, not just a mental one
✓Due diligence documentation on any vendor that touches client data

Where this usually breaks down

Most small and mid-size firms don’t fail an audit because they’re careless — they fail because TaxWise runs on a front-desk PC or an aging in-office server with no documentation trail. There’s no audit log, no written encryption standard, and no answer to “who else has access to this machine.” None of that is a software problem; it’s an infrastructure problem.

Hosting doesn’t replace your WISP — you still need one — but it gives you something concrete to reference in it. A SOC 2 Type 2 report, which Cloud Innovics holds directly, is documentation you can hand to an examiner or a client, instead of trying to describe the security posture of a physical office PC after the fact. Our infrastructure also runs in data-center facilities that maintain further certifications, such as ISO 27001.

A concrete example: an examiner reviewing your WISP might ask who has admin access to the machine storing client returns, and when that access list was last reviewed. On a hosted environment, that’s a logged, auditable answer in one sentence. On a shared office PC, it usually isn’t an answer at all — it’s a guess.

Data Centers

Secure server locations, close to you

Our data centres sit in low-risk zones shielded from natural disasters, with enterprise power, cooling, and network redundancy — positioned to keep latency low no matter where your team logs in from.

Phoenix, Arizona— Primary West Coast facility
Ashburn, Virginia— East Coast redundancy site
Atlanta, Georgia— Southeast regional facility
Hosting vs. Local Install

TaxWise Hosting vs. Running TaxWise Locally

Hosting keeps the same TaxWise license and interface your firm already uses and moves where it physically runs. Here’s how that compares to an in-office install.

Hosted TaxWiseInstalled Locally
Multi-preparer accessSame instance, from any device or locationTied to whichever workstation has it installed
HardwareRuns on our managed servers — nothing to buyRequires a dedicated in-office machine or server
Maintenance & updatesHandled for you, including backups and monitoringFalls on your firm’s own IT time
Adding seasonal preparersAdd a user instantly, scale back after the deadlineLimited by available workstations and licenses
Disaster recoveryAutomated, redundant backups, off your premisesDepends entirely on your own backup discipline
Pricing

TaxWise hosting plans for every firm size

One flat monthly rate per user — nothing extra tacked on at setup or renewal.

Starter
Solo preparers
$80/mo
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2 Users

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2 Apps Included

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6GB RAM · 10GB SSD

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99.9% Uptime

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Universal Printer, Adobe Reader, MS Word & Excel

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Daily Backups

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24/7 Server Monitoring

Most
Popular
Growth
Firms during peak season
$150/mo
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5 Users

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3 Apps Included

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8GB RAM · 30GB SSD

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99.9% Uptime

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Universal Printer, Adobe Reader, MS Word & Excel

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Daily Backups

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24/7 Server Monitoring

Enterprise
High-volume tax practices
$300/mo
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12 Users

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4 Apps Included

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10GB RAM · 40GB SSD

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99.9% Uptime

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Universal Printer, Adobe Reader, MS Word & Excel

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Daily Backups

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24/7 Server Monitoring

Need a custom setup? Get a tailored quote for your firm’s user count and storage needs.

Why Cloud Innovics

One hosting partner, every location covered

TaxWise shares a hosting environment with QuickBooks, Drake, Lacerte, ProSeries, and ATX — one provider for every application your firm and its clients rely on.

01

A Real Person, Even in AprilSupport that’s staffed for filing season, not just business hours.

02

Test Drive Your Actual WorkflowRun real returns through the hosted setup during your free trial.

03

Simple Per-User PricingOne monthly rate, no setup charges tacked on later.

04

We Handle the MoveClient data and settings transfer over without interrupting an active site.

05

Consistent Performance, Every SiteMultiple office or franchise locations all run from the same reliable environment.

06

Everything Your Firm Runs, One PlaceTaxWise alongside QuickBooks, Drake, Lacerte, ProSeries, and ATX.

Buyer’s Guide

7 questions to ask before you host TaxWise anywhere

Every hosting provider’s homepage looks reassuring. These are the questions that actually separate a real setup from a reseller with a website.

1. Are they independently audited, or just claiming “bank-level security”?Ask for the actual certification names — SOC 2 Type 2, ISO 27001 — not marketing language. A provider that can’t name a specific audit standard usually hasn’t had one.
2. Do you keep your own TaxWise license, or are you locked into theirs?Some hosts bundle software into their pricing in a way that makes switching providers later expensive or impossible. Confirm you’re bringing your own license and can take it elsewhere.
3. Is infrastructure sized for your busiest week, or your average one?A server that’s fine in June and crawls in the last two weeks of filing season was provisioned for the wrong week. Ask directly how they handle peak concurrent load.
4. Is migration actually free, or is that an introductory offer?Get it in writing whether free migration applies every time you need it — including if you ever move providers again — not just on day one.
5. Can you reach a person during filing season, or just a ticket queue?Ask what average response time looks like in March specifically, not year-round. Support quality often changes when a provider is at capacity.
6. Where is your data physically hosted, and is there redundancy?A single data center with no failover site is a single point of failure. Ask for named locations, not just “the cloud.”
7. Can you scale users up and down, or are you locked into an annual seat count?Tax practices are seasonal. A provider that only sells annual per-seat contracts is pricing for their convenience, not your filing calendar.

Run through these seven with any provider you’re evaluating, including us — the answers should hold up whether it’s January or June, not just during the sales call.

Client Testimonials

Trusted by firms who can’t afford downtime

“We run a high volume of returns through TaxWise every season, and hosting means our seasonal preparers can log in from day one without us configuring a single new machine.”

Yolanda Reyes · EA, Reyes Tax Services

“Our site serves a lot of walk-in clients across two locations. Having one hosted TaxWise environment instead of two separate offices worth of computers has made scheduling so much easier.”

Frank Delgado · Delgado Community Tax

“Simple, reliable, and the support team actually answers the phone in March.”

Patricia Nguyen · Nguyen Tax & Bookkeeping
FAQs

Frequently asked questions about TaxWise hosting

Is TaxWise hosting secure enough for client tax data?+
Yes. Your hosted environment runs on infrastructure with 256-bit encryption, multi-factor authentication, and SOC 2 Type 2 controls, which meets or exceeds what most firms run locally.
Can multiple preparers work in TaxWise at the same time?+
Yes. Hosting supports simultaneous multi-user access, so preparers, reviewers, and admin staff can all work in the same TaxWise instance without version conflicts or emailed backup files.
Does hosting support bilingual English/Spanish forms?+
Yes. TaxWise’s bilingual form sets work exactly the same in a hosted environment as they do on a local install.
Will TaxWise look or work differently once hosted?+
No. Hosting relocates the same Windows environment TaxWise already runs on, so the software looks and behaves exactly as it does on a local install. There is no retraining required.
Is there a minimum contract length?+
No. Plans are billed month-to-month — scale up, scale down, or cancel as your firm’s needs change, with no long-term lock-in.
Can I run TaxWise alongside other tax or accounting software?+
Yes. Many firms host TaxWise alongside QuickBooks, ATX, Drake, or Lacerte in the same managed environment, so client data moves between systems without extra exporting.
Can I access hosted TaxWise from a Mac or tablet?+
Yes. Since TaxWise runs on a remote Windows server, you can connect from a Mac, Chromebook, or tablet using a remote desktop connection, not just a Windows PC.
What is the uptime guarantee during tax season?+
Your hosted environment is backed by a 99.9% uptime SLA, so your team has reliable access during peak filing weeks when downtime is least affordable.
How is pricing structured for TaxWise hosting?+
Plans are priced per month based on user count, RAM, and storage, from a Starter plan for solo preparers up to Enterprise for high-volume practices. There are no hidden setup fees.
What support is available if something goes wrong?+
U.S.-based support is available, including 24/7 priority support on Growth and Enterprise plans, so issues during filing season get resolved quickly rather than sitting in a queue.
What certifications does your hosting infrastructure hold?+
SOC 2 Type 2 directly. ISO 27001, HIPAA-ready standards, PCI DSS, and SSAE 18 Type 2 (SOC 1) apply at the facility level where our infrastructure runs. See our full data center & infrastructure details →
Can I print directly from hosted TaxWise to my office printer?+
Yes. Universal printing lets you print from your hosted TaxWise session to any printer on your local network, the same as a local install.
Does hosting satisfy the FTC Safeguards Rule’s WISP requirement?+
Hosting doesn’t replace your Written Information Security Plan — you still need to write and maintain one — but it gives you concrete, auditable infrastructure controls (encryption, MFA, access logging, SOC 2 Type 2 documentation) to reference in it, instead of describing an office PC’s security after the fact.
Does the FTC Safeguards Rule actually apply to a small tax practice?+
Yes. The rule applies to any business that handles consumer financial data as part of tax preparation, regardless of firm size — there’s no small-firm exemption.
Can I see proof of your certifications before switching?+
Yes. Ask for a copy of our SOC 2 Type 2 report before signing anything — a legitimate provider will share it without hesitation. We’ll also explain which other certifications apply at the data-center facility level, so you know exactly what’s ours directly and what isn’t.

Ready to host TaxWise in the cloud?

Start a free trial today, or talk to our team about migrating your existing setup before your next filing deadline.