Our Data Center Infrastructure
Our infrastructure runs across established, independently-audited data center facilities in three U.S. locations — giving accounting and tax firms enterprise-grade physical security, redundancy, and compliance for their hosted environment.
Data Center Locations
Primary hosting facility for Cloud Innovics customer environments.
Geographic redundancy for backup and failover.
Geographic redundancy for backup and failover.
Certifications
Our infrastructure holds SOC 2 Type 2 certification directly. The facilities our infrastructure runs in separately maintain the certifications below at the facility level:
Cloud Innovics’ own independently audited security controls
Information security management (facility level)
Facility suitable for sensitive client records
Payment card data-handling standard (facility level)
Facility-level audited controls
SOC 2 Type 2 is Cloud Innovics’ own certification. ISO 27001, HIPAA-readiness, PCI DSS, and SOC 1/2 apply at the facility level where our infrastructure runs.
Physical & Network Security
Restricted, monitored access to physical server infrastructure — no walk-up access to hardware.
Infrastructure and server health monitored around the clock, with Cloud Innovics support layered on top.
Facility-level redundancy designed to keep servers running through routine equipment failure.
Three-location footprint (Phoenix, Ashburn, Atlanta) rather than a single point of failure.
What This Means for You
- 99.9% uptime SLA on every plan
- Automatic daily backups, standard on every plan
- 24/7 support, with priority support on Growth and Enterprise
- Multi-factor authentication and account-level access controls
- SOC 2 Type 2 certification held directly by Cloud Innovics
Frequently Asked Questions
What data centers does Cloud Innovics use?
Our infrastructure runs across established, independently-audited data center facilities in three U.S. locations, giving customers enterprise-grade physical security and compliance for their hosted environment.
What certifications does Cloud Innovics hold directly?
Cloud Innovics holds SOC 2 Type 2 certification in its own right.
What other certifications apply to your infrastructure?
The facilities our infrastructure runs in maintain ISO 27001, HIPAA-ready standards, PCI DSS compliance, and SOC 1 and SOC 2 audits at the facility level.
Where are your data centers located?
Phoenix, Arizona is our primary facility, with redundancy sites in Ashburn, Virginia and Atlanta, Georgia.
What happens if one data center goes down?
Our three-location footprint provides geographic redundancy, and every plan includes automatic daily backups so data loss risk isn’t tied to a single facility.
See the infrastructure for yourself
Start a 7-day free trial and run your own QuickBooks or tax software file on this infrastructure — no setup fee, no commitment.
Related: Security | Pricing | QuickBooks Hosting